Qualified Technician – Kia South Africa (Pty) Ltd – Roodepoort
Closing Date: 2024/10/07
Location: Roodepoort, Gauteng, South Africa
Job Type: Permanent
Company Overview:
Kia South Africa is seeking a Qualified Technician to join its team in Roodepoort. The ideal candidate will have experience in automotive diagnostics and a solid understanding of modern vehicle technology. This role is essential in ensuring accurate vehicle repairs and maintenance, enhancing customer satisfaction, and meeting manufacturer service standards.
Job Purpose:
To perform diagnostic work, provide mechanical support, and execute repairs accurately and efficiently. The technician will be responsible for delivering a high standard of vehicle servicing and ensuring customer satisfaction by fixing vehicles right the first time.
Key Responsibilities:
- Conduct vehicle diagnostics and support mechanics as directed by the Foreman.
- Perform fault diagnosis to expedite vehicle service.
- Ensure that vehicle services are completed within manufacturer time standards.
- Communicate effectively with service advisors and customers, providing clear explanations of work done.
- Ensure vehicle care and safety standards are upheld while performing maintenance tasks.
- Return vehicles to customers in a neat and clean condition after servicing.
- Complete relevant OEM training (online, classroom, or other mediums) within set timelines.
- Handle administrative tasks such as completing service forms and reports.
- Mentor apprentices, sign off on their logbooks, and assess their technical capabilities.
- Participate in company marketing initiatives when required.
Qualifications and Experience:
- Qualified Technician with 3-5 years of post-qualification experience.
- Previous Kia technician experience is advantageous.
- Relevant OEM product training is a plus.
- Proven track record of “fix right the first time.”
- Proficient in using manufacturer diagnostic equipment and computer systems to access technical information.
- Mechanical insight, with strong problem-solving and vehicle fault-finding skills.
- Valid and unendorsed South African driver’s license.
Skills and Personal Attributes:
- Excellent customer service orientation.
- Strong problem-solving skills and attention to detail.
- Awareness of Occupational Health & Safety standards.
- Knowledge of automotive products and services.
- Ability to gather and apply technical information.
- Excellent communication and written skills for accurate documentation.
- Team player, capable of making decisions and taking action when required.
- Trustworthy and with high integrity.
