Position: Regional Sales Executive – Cleaning
Department: Operations
Location: Cape Town, Western Cape, South Africa
Employment Type: Permanent
Closing Date: 30 September 2024
Reference Number: SER240920-1
Job Context:
Servest (Pty) Ltd, a leading Facilities Management Company, has an exciting opportunity for a Regional Sales Executive. The position is based at the Cape Town offices and is part of the Cleaning Division, reporting to the National Sales Manager.
Minimum Requirements:
- Previous experience and knowledge in dealing with Executive Management and Key Client Accounts.
- A high level of computer literacy.
- At least 5 years of experience in a sales environment, preferably in the cleaning industry.
- Strong reconciliation skills and excellent organizational abilities.
- Experience working within a team environment.
- Strong verbal and written communication skills.
Duties & Responsibilities:
Market Research & Sales Planning:
- Conduct research activities within designated industries and sectors to understand facilities services requirements.
- Develop an expert-level understanding of target industries, including key contacts, competitor activities, and relevant legislation or regulations.
- Build and maintain a database of target clients in each sector, including full client profiles.
- Plan and execute sales and marketing activities in alignment with budgets, sales volumes, and timeframes set by management.
Client Relationship Management:
- Respond to sales inquiries via post, telephone, and personal visits.
- Maintain and grow existing customer base through consistent communication and ethical selling methods.
- Build long-term professional relationships with internal departments and divisions to optimize customer service and support business growth.
Sales Reporting & Performance Monitoring:
- Monitor, report, and provide relevant management reports on sales activities and performance as required.
- Conduct competitor and customer surveys as directed by management to inform business strategies.
Business Development & Customer Service:
- Plan and manage allocated business areas according to agreed sales and market development strategies.
- Ensure the highest customer service standards are maintained at all times.
- Identify and develop group sales opportunities to maximize cross-selling potential within the organization.
Professional Development & Compliance:
- Attend training sessions as required to enhance knowledge and skills.
- Perform critical self-analysis to identify development needs and improve performance.
- Ensure compliance with company policies and procedures.
Key Performance Indicators:
- Consistent achievement of monthly and quarterly new business sales targets.
- Profit margins (GP%) that meet or exceed required standards.
- Growth in new business sales volumes and increased cross-selling potential across the group.
This role presents an excellent opportunity for a driven and experienced sales professional to contribute to the growth and success of the Servest Group within the Cleaning Division.
