Retail Sales Associate

Job Title: Retail Sales Associate

Company: adidas
Location: Retail Crossing, Johannesburg, Gauteng, South Africa
Department: Retail Operations
Reporting Line: Retail Store Manager
Contract Type: Full-Time
Reference Number: 515432
Posted Date: 09 September 2024

Job Purpose:

The Retail Sales Associate will assist management in the day-to-day operations of the store, ensuring excellent customer service and adherence to all store policies and procedures.

Key Responsibilities:

  • Provide exceptional customer service to all customers.
  • Complete sales transactions involving cash, credit, and checks.
  • Assist with product ticketing and ensure that paperwork matches items received.
  • Support product flow from stockroom to sales floor as needed.
  • Secure company assets and stock to minimize shrinkage.
  • Help develop and maintain merchandise displays as directed by management.
  • Attain proficiency with the point-of-sale (POS) system and adhere to policy and procedure.
  • Use selling techniques like add-on sales and technical product descriptions to meet sales goals.
  • Greet and assist customers, occasionally acting as a greeter during busy periods.
  • Maintain general housekeeping and ensure safekeeping of company assets.

Skills Required:

  • Active listening and excellent customer service.
  • Ability to meet sales goals.
  • Strong selling and people skills.
  • High energy and enthusiasm.

Education and Experience Requirements:

  • Matric Certificate.
  • 0-1 year of retail experience.

adidas Core Behaviors:

  • Courage: Speak up when you see opportunities and act when you see a need.
  • Ownership: Take responsibility, be proactive, and follow through on tasks.
  • Innovation: Be curious and seek better ways of doing things.
  • Teamplay: Collaborate and work with others to achieve shared goals.
  • Integrity: Maintain accountability and adhere to company standards.
  • Respect: Display empathy, inclusiveness, and dignity toward all.

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