
Job Title: Retail Sales Associate
Company: adidas
Location: Retail Crossing, Johannesburg, Gauteng, South Africa
Department: Retail Operations
Reporting Line: Retail Store Manager
Contract Type: Full-Time
Reference Number: 515432
Posted Date: 09 September 2024
Job Purpose:
The Retail Sales Associate will assist management in the day-to-day operations of the store, ensuring excellent customer service and adherence to all store policies and procedures.
Key Responsibilities:
- Provide exceptional customer service to all customers.
- Complete sales transactions involving cash, credit, and checks.
- Assist with product ticketing and ensure that paperwork matches items received.
- Support product flow from stockroom to sales floor as needed.
- Secure company assets and stock to minimize shrinkage.
- Help develop and maintain merchandise displays as directed by management.
- Attain proficiency with the point-of-sale (POS) system and adhere to policy and procedure.
- Use selling techniques like add-on sales and technical product descriptions to meet sales goals.
- Greet and assist customers, occasionally acting as a greeter during busy periods.
- Maintain general housekeeping and ensure safekeeping of company assets.
Skills Required:
- Active listening and excellent customer service.
- Ability to meet sales goals.
- Strong selling and people skills.
- High energy and enthusiasm.
Education and Experience Requirements:
- Matric Certificate.
- 0-1 year of retail experience.
adidas Core Behaviors:
- Courage: Speak up when you see opportunities and act when you see a need.
- Ownership: Take responsibility, be proactive, and follow through on tasks.
- Innovation: Be curious and seek better ways of doing things.
- Teamplay: Collaborate and work with others to achieve shared goals.
- Integrity: Maintain accountability and adhere to company standards.
- Respect: Display empathy, inclusiveness, and dignity toward all.
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