Customer Care Legal Liaison
WeBuyCars
Pretoria, Gauteng
Permanent
Posted 11 September 2024
Are you a skilled professional with expertise in legal compliance and customer service? WeBuyCars is seeking a Customer Care Legal Liaison to provide crucial legal support and ensure our customer care team adheres to all regulatory requirements. This position offers an exciting opportunity to work in the thriving automotive industry, providing both legal guidance and customer interaction oversight.
Key Responsibilities:
- Review and ensure compliance with legal and regulatory requirements in customer interactions.
- Provide legal advice and support to the customer care team regarding customer service policies and procedures.
- Address and resolve legal inquiries from customers or external parties.
- Work closely with the legal team to handle any legal matters related to customer care.
- Develop and maintain legal documents, templates, and resources for the customer care team.
- Conduct customer care training sessions to educate team members on legal compliance standards.
Requirements:
- Bachelor’s degree in Law or a related field (law degree jobs).
- Previous experience in a legal compliance role or customer service job.
- Strong understanding of regulatory requirements related to customer interactions.
- Excellent written communication skills, including accuracy in grammar and spelling.
- Ability to thrive in a fast-paced environment, demonstrating attention to detail and strong organizational skills.
- Effective critical thinking and problem-solving abilities.
What We Offer:
- 15 days annual leave.
- Momentum FundsAtWork provident fund.
- Market-related salary.
- Life insurance coverage.
Join WeBuyCars and take the next step in your career with a company that values excellence in both legal compliance and customer service. If you are passionate about navigating legal issues in a customer-centric environment, apply now!
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