Introduction
Job Summary:
We are seeking a highly skilled and customer-focused Insurance Policy Representative to join our team. As an Insurance Policy Representative, you will be responsible for maintaining existing customer relationships, answering policy-related questions, and providing excellent customer service. You will also identify and capitalize on sales opportunities to upsell or cross-sell insurance products to meet customers’ needs.
Duties & Responsibilities
Key Responsibilities:
– Respond to customer inquiries regarding insurance policies
– Interpret and explain policy terms, conditions, and coverage to customers
– Resolve customer complaints and concerns in a timely and professional manner
– Identify and pursue sales opportunities to upsell or cross-sell insurance products
– Collaborate with internal teams to resolve complex customer issues
– Stay up-to-date with industry developments and product knowledge
– Meet and exceed weekly sales targets and performance goals
Desired Experience & Qualification
Requirements:
– Matric Certificate or any other NQF Level 4 +
– South African ID
– Strong customer service and communication skills
– Ability to work in a fast-paced environment and adapt to changing priorities
– Strong problem-solving and analytical skills
Interested?
If you are a motivated and customer-focused professional looking to take your Sales career to the next level, we encourage you to apply for this exciting opportunity!
Please attach your CV, Matric Certificate and ID copy, when applying.
065 008 6796
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