Sales Call Centre Agent (Commission Only)

Job Ref #: MW-93
Industry: Call Centre
Job Type: Contract
Positions Available: 1

Present, promote and sell products/services. Perform cost-benefit and needs analysis of existing/potential customers to meet their needs. Establish, develop and maintain positive business and customer relationships. COMMISSION BASED income with No basic Salary. Expedite the resolution of customer problems and complaints to maximize satisfaction. Achieve agreed upon sales targets and outcomes.

Job Description

Main Purpose of the Job:
• Present, promote and sell products/services

• Perform cost–benefit and needs analysis of existing/potential customers to meet their needs

• Establish, develop and maintain positive business and customer relationships

• Expedite the resolution of customer problems and complaints to maximize satisfaction

• Achieve agreed upon sales targets and outcomes within schedule

• Coordinate sales effort with team members and other departments

• Analyze the territory/market’s potential, track sales and status reports

• Keep abreast of best practices and promotional trends

• Continuously improve through feedback

Job Output:
• Present, promote and sell products/services • Perform cost–benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments
• Analyze the territory/market’s potential, track sales and status reports
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback

Skills and Competencies:
• Ability to work with limited supervision
• Attention to detail
• Self-motivated
• Patience, persistence, and a positive attitude
• Team player
• Ability to work in a fast paced and pressurized environment.
• Strong sales ability, objection handling, need creation
• High degree of self-management, responsibility, and accountability

 

 

 

Job Requirements

Qualifications & Experience:
• Matric Grade 12
• Clear criminal record
• 2-year sales experience (mandatory)
• Basic computer literacy
• ISP experience advantageous

apply here

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