📞 Call Centre & Customer Service Jobs in South Africa – Apply for Inbound, Outbound & Remote Support Roles

📞 Call Centre & Customer Service Jobs in South Africa – Apply for Inbound, Outbound & Remote Support Roles

📍 Location: South Africa (Johannesburg, Durban, Cape Town & Remote)
🕒 Updated: May 12, 2025
💼 Category: Call Centre & Customer Service Jobs
🌐 Website: https://jobsandcareeropportunities.co.za

☎️ About This Category

South Africa is a leading destination for global and domestic call centres, with thousands of positions available in customer service, technical support, debt collection, sales, and telemarketing. Whether you’re looking for a full-time in-office role or a remote customer support job, this category connects job seekers with verified listings across the country.

At Jobs and Career Opportunities, we feature the latest call centre jobs with top employers in sectors like banking, telecoms, e-commerce, healthcare, insurance, and travel. These roles are perfect for people with strong communication skills and a desire to grow in the customer experience and service industry.

🎧 Popular Call Centre Job Titles

Our listings include roles suitable for entry-level candidates, experienced agents, and team leaders. Examples of common roles are:

  • Customer Service Representatives (Inbound/Outbound)

  • Call Centre Agents – Sales & Retentions

  • Debt Collection Consultants

  • Technical Support Agents

  • Remote Call Centre Agents (Work-from-Home)

  • Multilingual Agents (English, Afrikaans, Zulu, Xhosa, Portuguese, French)

  • Team Leaders & Quality Assurance Analysts

  • Customer Experience Managers

  • Help Desk Assistants & Live Chat Agents

These roles are in high demand in major metros like Johannesburg, Cape Town, Durban, and Port Elizabeth, with growing opportunities in remote support work across South Africa.

🎓 Qualifications & Requirements

Most call centre roles do not require a university degree. However, employers are looking for individuals with:

  • Matric/Grade 12 certificate

  • Good spoken and written communication skills

  • Basic computer literacy (Microsoft Office, CRM tools, typing)

  • Ability to handle high-pressure environments

  • Previous call centre experience (preferred but not required)

  • Multilingual abilities (a strong advantage)

  • Sales or negotiation skills for outbound positions

Companies often provide in-house training, allowing even first-time job seekers to succeed.

💸 Why This Category Has High CPC & Traffic

Keywords like “call centre jobs in Johannesburg,” “remote customer support,” and “no experience call centre jobs” attract massive search volume and high AdSense CPC because they target job seekers actively looking to apply immediately. These users often also engage with ads related to CV writing, training programs, headsets, and BPO software, which raises ad value.

Content in this category ranks well due to frequent job updates, consistent demand, and relevance across industries. If you’re looking to boost both traffic and ad revenue, this category is a smart pillar for your website.

🏢 Featured Employers Hiring in This Sector

South Africa’s BPO and customer service market is thriving. On our site, you’ll find jobs from leading companies such as:

  • Absa, Standard Bank & Capitec – Banking call centre roles

  • Telkom, Vodacom, MTN – Telecom support and sales

  • Amazon & Takealot – E-commerce help desk jobs

  • Debt management firms and insurance companies

  • Remote international employers offering work-from-home support roles

You can also check out other listings like Customer Service Executive | Absa Bank – Victoria, Seychelles to see how service roles are expanding beyond borders.

📲 How to Apply for Customer Support Jobs

  1. Browse available jobs in the Call Centre & Customer Service category

  2. Click on the job post that suits your experience and location

  3. Prepare a CV tailored to customer service with emphasis on communication and problem-solving skills

  4. Apply through the provided link or employer portal

Tip: If you’re a first-time job seeker, search for “no experience” roles or internships. Many companies hire based on attitude and willingness to learn.

🔗 Explore Related Job Categories

Interested in more opportunities? Visit these popular categories:

🤝 Equal Opportunity Commitment

We are committed to promoting inclusive hiring across all customer service roles. Employers in this category support employment equity and offer opportunities to youth, people with disabilities, and job seekers of all backgrounds, ensuring a more diverse and empowered workforce.